privacy policy

Yoga with Hayley is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect personal information when you purchase tickets to our events or interact with us.

Information We Collect

When you purchase tickets to one of our events through a third-party ticketing platform, we may receive certain personal information from that platform, including:

  • Your name.
  • Email address.
  • Ticket purchase details.
  • Event attendance information.
  • Any other information you choose to provide. 

We do not collect payment card information directly. Payment details are processed securely by the ticketing platform you use.

How We Use Your Information

We may use your personal information to:

  • Communicate with you about the event you have booked.
  • Send important event updates, including changes to venue, schedule, or cancellations.
  • Respond to enquiries or customer service requests.
  • Improve our events and customer experience.
  • Send information about future events, promotions, and news where you have consented to receive marketing communications or where otherwise permitted by law.
  • Send relevant follow up communications after you have attended an event

Marketing Communications

If you opt in to receive marketing communications, we may contact you by email with information about upcoming events, special offers, and promotions.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services.
  • Meet legal, accounting, or regulatory obligations.
  • Resolve disputes and enforce our agreements.

When personal information is no longer required, it will be securely deleted or anonymised.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

While no system can guarantee complete security, we work with reputable service providers and maintain appropriate safeguards.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Object to or restrict certain processing.
  • Withdraw consent for marketing communications.
  • Request a copy of your personal information in a portable format where applicable.

To exercise these rights, please contact us using the details below.

Third-Party Ticketing Platforms

Tickets for our events may be sold through third-party ticketing providers. These providers collect and process your information in accordance with their own privacy policies.

We encourage you to review the privacy policy of the ticketing platform used to purchase your tickets.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website or otherwise made available to customers. The updated policy will include the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Yoga with Hayley
Email: hayleyrebeccayates@gmail.com